FAQ section

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What is MA'AM Mentality?

MA'AM Mentality Charm School is an online educational platform designed to empower women, mothers, and young girls through self-paced courses, life coaching, and community support. Our focus is on mental health, self-awareness, self-love, and personal development.

Is MA'AM Mentality a Charm School?

Yes! MA'AM Mentality incorporates elements of a modern charm school, blending traditional charm school principles with mental health and personal development education. We focus on building confidence, self-presentation, emotional intelligence, and social skills. Our charm school themes are designed to help students not only look their best but also feel empowered in their mental and emotional well-being.

What types of courses do you offer?

We offer a variety of self-paced courses tailored to different aspects of personal growth, such as self-love, goal-setting, stress management, and mental wellness.

How are the courses structured?

Each course is divided into weekly modules with activities, interactive assignments, and self-assessments. You can work through the content at your own pace, though we recommend completing one module per week for the best learning experience.

Who is MA'AM Mentality for?

MA'AM Mentality is designed for women and young girls at different stages of life. Whether you're a mother facing parental burnout, a young woman looking to boost self-confidence, or someone in transition seeking life coaching, our courses and services are tailored to your needs.

How long do the courses take to complete?

Our courses are self-paced, meaning you can complete them at your own convenience. Each course typically includes 4-6 modules, which may take 4 to 8 weeks to complete depending on your schedule.

Can I get one-on-one coaching with Dr. LaTinna?

Yes, in addition to our online courses, we offer, what we call tutoring sessions, which are one-on-one life/ behavioral coaching sessions. You can book individual sessions or participate in group coaching calls.

Is there a community or support system available for students?

Yes, we provide access to a private, members-only online community where students can connect, share experiences, and support one another. The community is a great space to engage with peers and find encouragement throughout your journey.

How can I access course materials?

All course materials, including workbooks, videos, and assignments, are accessible through the MA'AM Mentality online portal once you’ve enrolled in a course.

What are MA'AM Mentality field trips?

MA'AM Mentality field trips are community events where participants meet up in person to engage in various fun and educational activities. These field trips are designed to foster a sense of community and allow students to apply what they've learned in a social, real-world setting. Activities vary by event and can include workshops, outings, or group discussions. It's a great way to connect with fellow participants and deepen your learning experience!

Do you offer refunds if I decide the course isn’t for me?

Due to the courses being an online format, we do not offer any refunds. Sales are final.

Can I enroll in more than one course at a time?

Yes, you can enroll in multiple courses simultaneously. However, we recommend focusing on one course at a time to fully absorb the content and apply the lessons effectively.

What types of merchandise are available in the MA'AM Mentality store?

The MA'AM Mentality store offers a range of products designed to complement your personal development journey, including planners, journals, and self-care kits. These products help you stay organized, focused, and motivated.

Can I get a refund for physical materials purchased from MA'AM Mentality?

Yes, we offer refunds for physical materials such as planners, journals, and self-care kits within 7 days of receiving the item, provided the following conditions are met:

  • The item must be returned in the same condition it was received, with no marks, tears, rips, or other damage.

  • The item must still be in its original packaging.

  • We are not responsible for the shipping costs of returned items.

  • We are not liable for any issues caused by mail carriers, including delays or damage to the item during shipping.

If you meet these conditions, you may request a refund within the 7-day period. However, please note that shipping fees and any associated costs are non-refundable.

How can I stay updated on upcoming courses and events?

You can stay updated by subscribing to our newsletter or following us on social media. We regularly announce new courses, workshops, and special events through these channels.

Are MA'AM Mentality courses and materials considered therapy?

No, MA'AM Mentality courses and materials are not intended for therapy purposes. While our content focuses on mental health, self-awareness, and personal development, it is designed for educational and coaching purposes only. We do not provide licensed therapy or counseling services. If you are in need of professional mental health support, we recommend seeking help from a licensed therapist or counselor.

What is the difference between coaching and therapy?

Coaching and therapy serve different purposes and focus on distinct aspects of personal development. Therapy primarily addresses mental health concerns, emotional healing, and resolving past traumas. It often focuses on diagnosing and treating psychological issues to help individuals improve their emotional and mental well-being. Coaching, on the other hand, is forward-focused and designed to help individuals set and achieve specific goals, overcome obstacles, and enhance their personal or professional lives without addressing clinical mental health concerns.

Can I use you as my coach and therapist?

No. Once you set up coaching services with MA'AM Mentality, you cannot also become a therapy client. However, you can take an online course with MA'AM Mentality (without coaching services) and still become a therapy client through JEMMA Therapy. This ensures that both coaching and therapy services remain ethical and focused on your specific needs.